Services

Our Services

Looking for services that are out of this world?

You're in the right place.

Digital Scan

3Shape

  1. Log into portal.3ShapeCommunicate.com with your Communicate account information.
  2. Click on Connections at the top of the page.
  3. Click the Add Connection button.
  4. Enter the Moon Dental Laboratory or digital@moondentallab.com to connect.

    3Shape customer service
    1-888-374-2734

Dentsply Sirona

  1. When you are in the Portal, click on the (+) in the Recipients tab. It will take you right to the customer.connectcasecenter.com website.
  2. Under My Favorite Recipients, click on Search Recipient
    Once you have filled out one of the fields provided, click on Start Search
  3. Click on the orange (+) next to the Moon Dental Technology Solutions Inc. to add to your Account.
  4. Once you have selected the Moon Dental lab, it will show under Recipients at the top of the screen. This means you have added the lab to the portal successfully.

    Dentsply Sirona Customer Service
    1-844-848-0137

iTero

  1. Select Find a Moon Dental Technology Solutions Inc. on your iTero scanner
  2. Connect with using our Company ID: Moon Dental Technology      Solutions Inc. or (Align Customer ID 67165)

       or



  1. Contact iTero/Align Customer Service directly to add the Moon Dental Technology Solutions Inc. (Align Customer ID 67165) into your scanner.

    Align Customer Service
    1-800-577-8767

Medit

  1. Go to https://www.meditlink.com to set up partnership with Moon Dental Laboratory.
  2. In your Medit account, add digital@moondentallab.com to your list of lab.
  3. Wait for accept partnership or Call us 778-676-5511 to accept your request faster.
  4. Also, you can type in the Moon Dental Laboratory in the search bar and click on the “Request Partnership” button

Planmeca

  1. Highlight case and select Romexis Cloud Export.
  2. Select Send to digital@moondentallab.com as an E-mail

       download link or as PlanmecaRomexis user.

  1. Select CAD/CAM Case Format as Native PlanCAD.
  2. Click on Select Images to add images or lab order.
  3. Select the images or lab order form to add to the case - Click Update Case.
  4. Click on Send

Submitting Other STL Formats

  • Email your STL files to: digital@moondentallab.com
  • To send larger files you may upload via the Lab Online portal. Alternatively, you may use DropBox or WeTransfer.
  • Be sure to include a scan of the Prescription or New Case form with STL files since these files will only contain scans of the model.

Courier Services

Not finding what you’re looking for? Reach out to us on our contact page and we will be happy to see what we can do for you.

Contact Us


Moon Dental Laboratory

1002 Goldstream Ave Unit 2

Victoria, BC, V9B 2Y5


Call: 1-788-676-5511

Email: info@mdts.ca

Business Hours


Monday-Friday

8:00 AM to 5:00PM (PST)


Saturday and Sunday

CLOSED


Closed on all statutory holidays in BC

Copyright © All Rights Reserved by Moon Dental Technology Solutions Inc. 2018 - 2024

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